Parts supply agent (craft certificate)

Key tasks include:

• logistics and warehouse coordination
• expediting of parts and accessories for vehicles
• customer service and advice
• acceptance inspections, handling and counting of goods
• use of invoicing systems and modern communications equipment
• handling of claims

A parts supply agent should be efficient and meticulous and capable of working independently and methodically. You must be thoroughly knowledgeable about vehicles, have good communications skills, be able to provide good service, and meet customers in a positive manner.