Sales representative (craft certificate)

Key areas of work are the following:

• market strategies, marketing and sales
• various kinds of sales (telephone sales, Internet sales, direct sales, add-on sales, resales)
• communication and social interaction
• the use of technological aids
• extensive knowledge about the company–s products

A sales representative must be customer and service oriented, cheerful and polite, be able to take initiatives, work creatively,  methodically and independently, but also work well together with others. Good communicative and social skills are crucial quality factors. You should also be economically minded, good at languages and tidy.