Medical secretary (vocational competence)

Medical secretaries are often the first to meet the patient upon their arrival at the treatment site. Key tasks include:

• receiving patients
• lab work and changing room work
• office duties and the use of patient administration ICT systems
• registration of fees and diagnoses
• quality assurance and procedures
• assessing the need for emergency assistance, over the phone and at the reception desk

Medical secretaries work independently within their area. The demands for service, efficiency and precision are high. You must be able and willing to cooperate with other professionals. You should be able to show care, tolerance, respect and interest in interpersonal relationships. The ability to adapt, and language proficiency and cuultural knowledge are also important.

To use the occupational title “medical secretary,” you must have authorization from the Norwegian Directorate of Health, see the Directorate of Health.